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Knowledge Base
Frequently Answered Questions
Vegetable-tanned leather is living material that matures over time. We recommend wiping with a dry soft microfiber cloth if exposed to light water. Once every six months, apply our organic natural beeswax and jojoba leather cream to preserve hide suppleness and enhance natural golden patina development.
We exclusively source certified vegetable-tanned European full-grain cowhides and supple calfskins from historic tanneries in Tuscany. Our leathers are tanned with natural tree barks and chestnut extracts over 40 days, producing a rich organic aroma and an enduring patina that deepens with use.
Domestic orders across India are dispatched via BlueDart Priority Air within 24 to 48 hours, arriving within 2–4 business days. International dispatches are routed through DHL Express with fully insured door-to-door tracking. All orders over ₹12,000 receive complimentary express shipping.
Every Degree piece is accompanied by a registered certificate of authenticity and our Lifetime Guarantee. This covers any structural thread failure, hardware malfunction (buckles, push-locks, zippers), and seam separations under normal use. We repair the piece at our atelier free of charge.
We offer 30-day effortless returns on all standard catalog pieces in unused condition with security tags intact. Please note that personalized bags with bespoke custom hot-stamped initials are tailored specifically for you and cannot be returned, but remain fully covered under our lifetime repair guarantee.
